The ability to extract insight & knowledge from the first-party data you collect during everyday operations, quickly and easily summarising it to provide an all-encompassing ‘helicopter view’ of your business and its customer base, can be extremely powerful. Acting on this insight can have a major effect on performance. Redsella’s Strategic Business Segmentation service lets you benefit from this powerful approach. It uses AI to analyse all your data in order to identify the key business process flows or customer groups which exist, revealing their size, nature, preferences, value, cost, risk and more. It also identifies how these groups are changing - which are growing & how, which shrinking & why. - revealing key acquisition routes, churn hotspots, risk events, customer journeys and LTV. All this insight is presented in clear, simple terms using pen portraits, with detailed drill down tools available as needed. The insight gained into your business and customer base, combined with the threats & opportunities revealed, is used to create a clear strategy to achieve your business goals. This strategy can be deployed and monitored using the segmentation output as a framework. Examples of Strategic Business Segmentation project outcomes include: - A Storage Firm that redesigned their entire business model to act on the insight gained from a customer usage segmentation, leading to sustained growth. - A large Supermarket Chain that saw a 5% growth in customer spend from initiatives based on a segmentation of annual spend profiles - A Travel Firm that used the insight gained from a segmentation of holiday purchase behaviour to refocus their business strategy to track changing market requirements - A Financial Website that used the insight gained from a segmentation of usage behaviours to provide more relevant services and content, leading to an increase in subscriptions of over 250%
Data Audit, Customer/Process Hierarchy, Segment 'Pen Portrait' Summaries, Segment Profiler Drill-Down Tool (Excel), Strength-Weakness-Opportunity-Threat (SWOT) Analysis Using Insight Gained, Key Strategic Action Plan for each Segment given Business Goals. Segment Membership Label Appended to Customer Base. Code to Update Segment Membership in Future (Optional).
Frequently Asked Questions
Does MeasureMatch quality control new service providers?
Every one of the MeasureMatch network of service providers has been through a stringent application process, including an interview to ensure relevance of Service providers and quality of delivery. And each is fully aware of the how the platform works, including the commercial framework.
Why book consultants or consultancies via MeasureMatch?
It's easy and incredibly fast to find and book a pro via the MeasureMatch marketplace platform. And, because we interview all service providers, or they are invited by particpating technology vendors, we're seeing greater than 95% of contracts rated 5 full starts by clients (as of 1 November 2020).
Whether it's Salesforce, Microsoft Dynamics, HubSpot, Intercom or Freshsales skills you're after - to name a few in our hottest category of services (CRM and marketing automation) - MeasureMatch has skills and pros you need.
3,000+ skills across around 4,000 systems & data services professionals are accessible via the MeasureMatch marketplace and partner platform.
You'll have direct, seamless and flexible access to a highly-skilled, verified workforce of independent consultants, consultancies, agencies and even systems integrators - each armed with the skills to advance data collection, data engineering, data pipeline management, marketing analytics, marketing automation, personalization, programmatic media investment management and much more.
Which services can clients contract via the MeasureMatch marketplace platform?
The consultants, consultancies, agencies & SIs in our global network, approaching 4,000 in 60+ countries (as of early November 2020), execute important systems and data project work including, but not limited to: CRM systems deployments and revamps, CRO, data cleaning, marketing performance reporting, identity resolution setup, machine learning for predicting and optimizing customer behaviors, marketing automation systems implementations, social media analytics, CX analytics, web analytics and much much more.
The MeasureMatch global network of professionals is highly skilled, many are certified service providers with proficiencies across more than 3,000+ tools and products including the Adobe Experience Cloud stack, the Google Marketing Platform and Google Cloud suite of tools, Segment, Mixpanel, Intercom, Hubspot, DOMO, Power BI, Tableau and 1,000s more.
Who should sign up to MeasureMatch?
On one side, MeasureMatch is for independent consultancies, agencies, systems integrators and independent consultants.
On another side, the platform is for companies that need to solve for, address and advance any number of systems and/or data challenges, and they are open to embracing service providers located anywhere across the globe to get the work done.
Lastly, the third entry point into MeasureMatch is for SaaS and enterprise software vendors to leverage a set of tools grow and deepen serice provider relationships.