MeasureMatch

Frequently Asked Questions

General

What are the MeasureMatch payment terms?

Payment terms are net 10 business days. When net 10 terms are not acceptable, clients may be required to pay 50% of the project value in advance, which will be held in escrow until payments to service providers are required.

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Who are MeasureMatch clients?

MeasureMatch clients are commonly founders and C-levels in venture-backed startups/scaleups and enterprise organizations. They are also leaders in marketing agencies and consultancies. They all need of extra pairs of skilled hands or teams to get important SaaS, enterprise software, data management, data engineering and related analytics work done fast. Get in touch to schedule a demo or discovery call.

Which services can clients contract via the MeasureMatch marketplace platform?

The consultants, consultancies, agencies & SIs in our global network execute important systems and data project work including, but not limited to:

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- Select and deploy a data warehouse solutions like Snowflake, BigQuery and others

- Set up dashboards in Power BI, Tableau or Google Data Studio

- Power customer data collection using RudderStack, Segment, Tealium or similar

- Implement product analytics solutions like Mixpanel or Amplitude

- Build data pipelines in Azure, AWS and Google Cloud

- Transform data using dbt, Fivetran and similar

- Plus heaps of data & analytics services reaching into complex AI/ML initiatives

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The MeasureMatch global network of professionals is highly skilled, many are certified service providers with proficiencies across more than 3,000+ tools and products including the Adobe Experience Cloud stack, the Google Marketing Platform and Google Cloud suite of tools, Segment, Mixpanel, Intercom, Hubspot, DOMO, Power BI, Tableau and 1,000s more.

Why book consultants or consultancies via MeasureMatch?

It's easy and incredibly fast to find and book an incredibly valuable professional services partner through the MeasureMatch marketplace platform.

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And, because we handpick and screen all service provider applicants, or they are invited by technology vendors participating in the MeasureMatch Partner Exchange, we're seeing more than 95% of contracts rated 5 full starts by clients (as of 1 March 2022).

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Whether it's Salesforce, Microsoft Dynamics, HubSpot, Intercom or Freshsales skills you need - to name a few in our most popular services category (CRM & Marketing Automation), MeasureMatch has the skills and pros you need.

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3,000+ skills across 5,000+ systems & data services professionals are accessible via the MeasureMatch marketplace and partner platform.

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You'll have direct, seamless and flexible access to a highly-skilled, verified workforce of independent consultants, consultancies, agencies and even system integrators, each armed with the skills to advance customer and product data collection, data engineering, data pipeline management, marketing analytics, marketing automation, personalization, programmatic media investment management and much more.

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How does the MeasureMatch billing process work?

MeasureMatch collects project fees from clients when an agreed milestone has been reached, at the end of each calendar month or when the contract ends (if the latter is less than one calendar month long).

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MeasureMatch aims to process payments out to service providers within 5 business days following the receipt of funds from clients.

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How do we know if the MeasureMatch network of service providers is any good?

Good question. All MeasureMatch Service Provider account holders have been screened and/or interviewed by us (we do a lot of calls) or they have been invited by organizations participating in the marketplace via Partner Exchange accounts and Partner Marketplaces. The fact that we're seeing a 95%+ average star rating across all contracts suggests we're doing something right in the way we're onboarding service providers into the supply side of the MeasureMatch platform.

How do I edit my profile?

To edit your profile, log in and go to your dashboard. Click on Profile on the left-hand side of the page and you will see the option to edit your Profile

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Is there an opportunity for lead generation i.e. for MeasureMatch clients to get in touch with us directly?

Yes. Each Partner Marketplace comes with messaging functionality for clients to get in touch with Partner Marketplace owners directly. It's important to note that MeasureMatch is not in the business of monetizing product or software sales (only professional services). All commissions, referrals, affiliate fees or related are strictly between service providers and their partners.

How does pricing work?

Similar to Airbnb, MeasureMatch operates a "split-fee" pricing model. A platform fee is deducted from the gross contract value paid out to service providers and a platform fee is charged to clients. These are determined on a sliding scale - the more each client or a service provider contracts via MeasureMatch, the lower the platform fee. These fees are fully transparent in the proposal and contract process and can be viewed here.

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Please note: MeasureMatch is headquartered in the United Kingdom. This means that MeasureMatch platform fees will include VAT as required, in line with UK/EEA laws.

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How do I see what projects are on the platform?

To view the Projects currently live on the platform, simply log in, go to your dashboard and select Projects on the left hand side of the page.

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How is MeasureMatch's Partner Marketplace different from our own partner directory?

Good question. The differences are not insignificant. Partner directories are often no more than a relatively small collection of logos directing existing and prospective customers to service partners’ websites. In some cases, a number of fields need to be populated for lead generation/capture purposes. These kinds of directories are easy to set-up (initially), but they quickly become difficult and costly to maintain or they become graveyards (really often). The time and cost, as we’ve learned from large and small organizations, are rarely returned.

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MeasureMatch’s Partner Marketplaces are scalable, efficient and accountable environments to advance channel partner relationships and product sales - all in a closed-loop, high quality transactional marketplace platform. Oh, and when your customers turn to MeasureMatch for professional services, they also get amazing customer service from the MeasureMatch team!

How is MeasureMatch different than other professional services platforms?

A few things make MeasureMatch very different:

- High touch customer service. You'll always be able to talk with us and get direct, hands-on support.

- Systems & data skills and services only. This is a focus we'll always maintain.

- Exceptional quality and choice in invitation-only service providers

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Can service providers apply to be featured via Partner Marketplaces?

Yes. This is core to the way Partner Marketplaces work. And this is what the platform is designed to encourage. And it's free.

How does MeasureMatch manage privacy?

MeasureMatch adheres to GDPR regulations to manage the privacy of our members. You can find out more in our terms of service. If you have any specific questions around privacy that are not answered by our terms, please get in touch at hi@measurematch.com.

I've forgotten my password, how do I reset it?

To reset your password, go to the 'log in page' click on the ‘forgot password’ and enter the email address you use to sign in to MeasureMatch. We will send you an email on how you can reset your password.

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For Buyers of Services

Can clients choose to hide their company name from prospective service providers?

Yes, clients can hide their company name by simply going to Account Information in Settings and selecting ‘hide company name’.

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How do I change my password?

While logged in, to reset your password go to the top right hand corner of the page, click your name and a drop down menu will appear. Click Settings and you will be taken to your dashboard, where you will find the option to reset your password.

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Who are MeasureMatch's clients?

How do I archive/delete my MM account?

To archive or permanently close your account, log in, then go to the top right corner where it says your name, select Settings and select Archive/delete account. If you wish us to also delete all your data from our records please email us at hi@measurematch.com.

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Why should agencies, consultancies, systems integrators & independent consultants sign up to MeasureMatch?

These service providers are signing up to MeasureMatch to demonstrate their systems & data capabilities, from advisory to execution. And, of course, they are capturing new, unexpected and substantial revenue opportunities. They are also signing up so they can deepen relationships with software vendor partners. And there's lots more.

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Why not sign up now? A MeasureMatch Service Provider account is completely free. Fees are only applicable when services contracts are confirmed.

How should I respond if a client / service provider contacts me outside the MM network?

MeasureMatch offers a secure messaging facility within the platform. By keeping all conversations prior to Contract agreement on the platform, the team here is able to best support both client and Service provider. If you are contacted directly (i.e. outside the platform) please let us know straight away at hi@measurematch.com.

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Who should sign up to MeasureMatch?

On one side, through a Client account, the platform is for business leaders who need to solve for, address and advance any number of systems and/or data challenges, and they are open to embracing service providers located anywhere across the globe to get the work done.

On another side, with a Service Provider account, MeasureMatch is for consultancies, agencies, system integrators and independent consultants to provide exceptional systems & data professional services.

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The third entry point into MeasureMatch, the Partner Exchange, is for SaaS and enterprise software vendors, and a growing number of other types of organizations, to use a set of tools grow and deepen service provider relationships for customer success, go-to-market partnerships, and more.

What should I do after I sign-up to MeasureMatch as a client?

The next step is to submit a project brief outlining the work you need to get done. Help is available if you need it -just ask us.

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How do clients create the best possible MeasureMatch Project Brief for service providers to respond to?

We recommend keeping it simple - don't overengineer it. Start with a few lines and submit it to us. We help each and every client to refine their project briefs, which is a big reason why over 95% of contracts have concluded with full 5 star ratings and glowing reviews.

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Why should business leaders sign up for a Client account?

MeasureMatch is an excellent way to find deeply experienced systems & data partners to get important work done, from advisory to execution. All service providers are screened and vetted, and we provide an added layer of human customer service to maximize success. You'll love what we can do together with you. Signup to book a pro today.

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How do I edit my profile?

To edit your profile, log in and go to your dashboard. Click on Profile on the left-hand side of the page and you will see the option to edit your Profile

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Does MeasureMatch quality control new service providers?

Every one of the MeasureMatch network of service providers has been through a stringent application process, including an interview to ensure relevance of Service providers and quality of delivery. And each is fully aware of the how the platform works, including the commercial framework.

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How do I add a photo to my profile?

To add a photo your profile, log in and go to your dashboard. Click on Profile on the left-hand side of the page and you will see the option to add a photo to your profile.

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What happens if I'm not happy with what a service provider I've hired delivers?

If you're not happy with what the service then please contact us directly or via hi@measurematch.com. We're here to help and will ask you to outline what the issues are, which then allows us to step in and support you.

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How do I share documents with a service provider while discussing a project?

Sharing documents with your service provider is easy. Simply start a conversation or invite them to start a conversation within the MeasureMatch platform. At the bottom of the conversation platform pages there is a paperclip sign which, when clicked, invites you to attach documents.

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I've forgotten my password, how do I reset it?

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For Service Providers

How do I change my password?

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What should I do after I sign-up to MeasureMatch as a service provider?

The next step is to look for live projects which suit your skills, bandwidth, interest and submit your interest to clients.

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Can consultancies (large or small) sign up to MeasureMatch?

MeasureMatch is a platform for both sole consultants and independent consultancies. If you're a service provider working in marketing technology, MeasureMatch is the platform for you!

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How should I respond if a client / service provider contacts me outside the MM network?

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Which service providers are in MeasureMatch's global network?

Our network of service providers, currently based in 50+ countries, is made up of deeply experienced independent consultants, consultancies, agencies and systems integrators. Every service provider has been through an onboarding process, often including an interview, to ensure our match rate and engagement outcomes remain phenomenally successful.

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Importantly, we screen out all full-time employees looking for what's commonly called "side hustles" i.e. projects to be done after working hours or during weekends. As much as we'd love to accommodate these ambitious "freelancers", MeasureMatch is not a freelance marketplace per se, and the customers we serve require more than evening and weekend time to get important work done.

Why was my application to join MM as a service provider declined?

Your application was declined because you did not meet the criteria required of MeasureMatch service providers. We ask that you work in marketing technology and have at least five years experience; and that you are not in a full-time role. If you'd like to know more about why we declined your application please contact us on hi@measurematch.com

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Who should sign up to MeasureMatch?

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How do I edit my profile?

To edit your profile, log in and go to your dashboard. Click on Profile on the left-hand side of the page and you will see the option to edit your Profile

‍

How do I see what projects are on the platform?

To view the Projects currently live on the platform, simply log in, go to your dashboard and select Projects on the left hand side of the page.

‍

How do I add a photo to my profile?

To add a photo your profile, log in and go to your dashboard. Click on Profile on the left-hand side of the page and you will see the option to add a photo to your profile.

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Can the consultancy I work for become an service provider on MM?

MeasureMatch is a platform for both sole consultants and independent consultancies. If you're a service provider working in marketing technology, MeasureMatch is the platform for you!

I've forgotten my password, how do I reset it?

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Partner Exchange Customers

About MeasureMatch

Who are MeasureMatch's clients?

Can consultancies (large or small) sign up to MeasureMatch?

MeasureMatch is a platform for both sole consultants and independent consultancies. If you're a service provider working in marketing technology, MeasureMatch is the platform for you!

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Why should agencies, consultancies, systems integrators & independent consultants sign up to MeasureMatch?

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Why not sign up now? A MeasureMatch Service Provider account is completely free. Fees are only applicable when services contracts are confirmed.

Which services can clients contract via the MeasureMatch marketplace platform?

The consultants, consultancies, agencies & SIs in our global network execute important systems and data project work including, but not limited to:

‍

- Select and deploy a data warehouse solutions like Snowflake, BigQuery and others

- Set up dashboards in Power BI, Tableau or Google Data Studio

- Power customer data collection using RudderStack, Segment, Tealium or similar

- Implement product analytics solutions like Mixpanel or Amplitude

- Build data pipelines in Azure, AWS and Google Cloud

- Transform data using dbt, Fivetran and similar

- Plus heaps of data & analytics services reaching into complex AI/ML initiatives

‍

Which service providers are in MeasureMatch's global network?

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Why book consultants or consultancies via MeasureMatch?

It's easy and incredibly fast to find and book an incredibly valuable professional services partner through the MeasureMatch marketplace platform.

‍

3,000+ skills across 5,000+ systems & data services professionals are accessible via the MeasureMatch marketplace and partner platform.

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Who are the founders of MeasureMatch?

James Sandoval founded MeasureMatch in 2016 and Tom Ray joined as Co-Founder and Head of Platform in 2017. Emma Marlow, our COO, was brought on board as a Co-Founder following 4 years as a deeply valuable advisor.

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Today, James and Emma run the MeasureMatch professional services marketplace together with a team of amazing software developers.

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Who should sign up to MeasureMatch?

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Why should business leaders sign up for a Client account?

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What is MeasureMatch's mission?

Very simply, our mission is to empower every organization to execute with unbelievable agility.

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This means we're doing everything we can to be useful for business leaders to more successfully build their ventures and to compete and win in their respective categories through beautifully deployed software and truly exceptional data management and analytics capabilities.

What is the MeasureMatch backstory?

Founded by digital agency and SaaS technology veteran James Sandoval in 2016, MeasureMatch was developed to help businesses address growing digital & data skills gaps by providing direct, on-demand access to independent consultants and consultancies armed with the right experience and partnerships to execute marketing, commerce, analytics and customer experience systems & data projects fast.

How does pricing work?

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Please note: MeasureMatch is headquartered in the United Kingdom. This means that MeasureMatch platform fees will include VAT as required, in line with UK/EEA laws.

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Does MeasureMatch quality control new service providers?

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How is MeasureMatch different than other professional services platforms?

A few things make MeasureMatch very different:

- High touch customer service. You'll always be able to talk with us and get direct, hands-on support.

- Systems & data skills and services only. This is a focus we'll always maintain.

- Exceptional quality and choice in invitation-only service providers

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How does the MeasureMatch platform work?

MeasureMatch is a platform that enables clients and service providers to connect, communicate and collaborate into direct service contracts. MeasureMatch is not a part of the contract negotiations between the parties, but acts as a facilitator throughout.

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Learn more on how it works. The relationship between MeasureMatch, clients and service providers is explained further in our Terms of Service.

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How does MeasureMatch manage privacy?