Intercom Onboarding Setup for SaaS is a comprehensive solution designed to improve user engagement, onboarding, and activation for software as a service (SaaS) companies. With over 9 years of experience working with SaaS companies, I am equipped with the knowledge and skills needed to help you achieve your goals. This service focuses on guiding new users through the main features of your product, highlighting the key benefits, and helping them to understand the value of your product. We use the following Intercom features to achieve this goal: - Automated website visitor messages: Engage website visitors with personalized messages, even when you are not available to chat with them in real time. - Lead capture through the website live chat widget: Capture leads through website chat and qualify them based on specific criteria. - Automated Emails: Create and send targeted email campaigns to customers, improving customer engagement and keeping them informed. - Automated in-app messages: Send targeted, personalized messages to customers directly within your app or website. - Intercom advanced campaigns: Create campaigns that combine various communication channels, such as website chat, email, and in-app messaging, for a more comprehensive and effective communication strategy. We will work together to create a customized Intercom setup that is tailored to your needs. We will set up your automated website visitor messages, lead capture forms, email campaigns, and in-app messages, ensuring that your customers receive consistent and relevant messaging throughout their journey with your company. We will guide new users through the key features of your product, highlighting the benefits and helping them to understand the value of your product. We'll do our best to showcase the Wow features of your product, getting them to the Aha-moment, and helping to convince new users to fully engage with your product and increase their likelihood of becoming paying customers. This service also includes extensive integration support, allowing you to connect Intercom with other tools and services you use to run your business. This includes integrating Intercom with your CRM, email marketing, and analytics tools, helping you to streamline your processes and make data-driven decisions. Let's configure Intercom to your needs and improve user engagement, onboarding, and activation. We are here to help you every step of the way, ensuring that your Intercom setup is optimized for success.
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1. An extensive diagram showcasing your customer journey and the messages/actions we will setup on each stage of it. 2. Copy for all automated emails and messages. 3. Automated emails, in-app and website visitor messages, and advanced campaigns configured in your Intercom system with proper triggering. 4. (Optional and depending on the Intercom plan) Configured in-app guides with proper copy and flows.
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