Are you having trouble understanding who your different types of customers are and how they behave throughout their lifetime with you? Do you have lots of information about them stored across many tools and you're struggling to pull relevant insights from it? Are you trying to find out the lifetime ROI of your marketing spend? If these problems sound familiar, then this analysis piece will help. By taking the raw data from your customer database and linking it to the data from your web analytics I can identify buying trends throughout your customers’ lifecycles and tie that back to their demographic information, marketing activity and the devices used. I can also compare what buying journeys look like for first purchases compared to subsequent ones. These insights can then be fed back into your acquisition, retention and content strategies while helping to ensure you can deliver a good experience on whatever device they’re using.
Understand who your customers are on a brand level and by different services / products types
Understand who your customers are by different behaviours (i.e. customers who convert on above average frequency, customers who spend more on average and customers who have come from a specific acquisition channel or campaign).
Identify the percentage of your customers that have become dormant and could therefore potentially be reactivated.
Determine the average number of transactions in your customers’ lifetime, the average amount spent and time between purchases.
Tie customer data back to what marketing drives initial and subsequent sales
Frequently Asked Questions
Does MeasureMatch quality control new service providers?
Every one of the MeasureMatch network of service providers has been through a stringent application process, including an interview to ensure relevance of Service providers and quality of delivery. And each is fully aware of the how the platform works, including the commercial framework.
Which services can clients contract via the MeasureMatch marketplace platform?
The consultants, consultancies, agencies & SIs in our global network, approaching 4,000 in 60+ countries (as of early November 2020), execute important systems and data project work including, but not limited to: CRM systems deployments and revamps, CRO, data cleaning, marketing performance reporting, identity resolution setup, machine learning for predicting and optimizing customer behaviors, marketing automation systems implementations, social media analytics, CX analytics, web analytics and much much more.
The MeasureMatch global network of professionals is highly skilled, many are certified service providers with proficiencies across more than 3,000+ tools and products including the Adobe Experience Cloud stack, the Google Marketing Platform and Google Cloud suite of tools, Segment, Mixpanel, Intercom, Hubspot, DOMO, Power BI, Tableau and 1,000s more.
Why book consultants or consultancies via MeasureMatch?
It's easy and incredibly fast to find and book a pro via the MeasureMatch marketplace platform. And, because we interview all service providers, or they are invited by particpating technology vendors, we're seeing greater than 95% of contracts rated 5 full starts by clients (as of 1 August 2021).
Whether it's Salesforce, Microsoft Dynamics, HubSpot, Intercom or Freshsales skills you're after - to name a few in our hottest category of services (CRM and marketing automation) - MeasureMatch has the skills and pros you need.
3,000+ skills across around 5,000 systems & data services professionals are accessible via the MeasureMatch marketplace and partner platform.
You'll have direct, seamless and flexible access to a highly-skilled, verified workforce of independent consultants, consultancies, agencies and even systems integrators - each armed with the skills to advance data collection, data engineering, data pipeline management, marketing analytics, marketing automation, personalization, programmatic media investment management and much more.
Who should sign up to MeasureMatch?
On one side, through a Client account, the platform is for business leaders who need to solve for, address and advance any number of systems and/or data challenges, and they are open to embracing service providers located anywhere across the globe to get the work done.
On another side, with a Service Provider account, MeasureMatch is for consultancies, agencies, system integrators and independent consultants to provide exceptional systems & data professional services.
The third entry point into MeasureMatch, the Partner Exchange, is for SaaS and enterprise software vendors, and a growing number of other types of organizations, to use a set of tools grow and deepen service provider relationships for customer success and to accelerate revenue.