This Change Management (CM) offering is made up of a comprehensive set of services that can be mandated in part or in whole, depending on the context and requirements. They can also be applied to a number of scenarios, which generally fall into one of two categories: 1. Clients who wish to move simply from a state "A" to a state "B". For example, this is how we work today, and we want to change that to a new way of working tomorrow. 2. Clients who wish to move from a current and static state "A" to a state of continuous change and improvement. In other words, clients who wish to instill in their operations/company a "change culture" and be able to react flexibly to changing markets, customer requirements, technologoes and methods. We call this "A to B.. to Z" change capacity building. The scenarios to which I have successfully applied change management techniques and programs include: - Business process re-engineering for improved operational efficiency - ERP Implementations and other major business software deployments - Industrial and office HSE (Health Safety Environment) practice improvement programs - Employee collaboration improvement programs - Executive leadership workshops to stimulate creativity and new approaches - Strategy development workshops for various initiatives, for example digital strategy - Conflict resolution programs (individual or team) - Crisis management programs (especially in M&A) The individual service elements which may be contracted together or separately include: - Culture Diagnosis - What kind of culture prevails in your company, and does it need to be changed? - Readiness Assessment - Are you ready to undertake a change program of any kind, and what would you need to correct to get there? - Change Strategy - What is it you want to change, why, and how would you go about that? - Impact Assessment - what are the likely impacts of the change you wish to implement? - Change Program Management - Planning and execution of a change program (any of the scenarios above) Included in the Change Program: - Detailed planning and continuous monitoring - Risk assessment and continuous monitoring/management - Impact preparation and readiness (based on Impact Assessment) - Development and execution of communications plan, including content, events, channels - Development and execution of training programs, classroom and/or online - Development and execution of a detailed transition plan (for example changes in roles/staffing) - Facilitation of workshops and meetings - One-on-one interviews and meetings I bring significant experience in change management from the large international corporations to small organizations and individuals, in both the public and private sectors. Let's discuss your requirements!
Change Management Strategy, Plan, Reporting
Communications Strategy, Plan, Content
Training Strategy, Plan, Program, Content
Transition Strategy, Plan
Assessments, Diagnostics, Recommendations (written reports)
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