A strategic review of your customer data through two lenses: i) How your business is complying with the principles of the GDPR, and where it is not, what practical steps it needs to take to address potential risks. ii) How your business is delivering value from its customer data, and where we identify opportunities for optimisation, what plans you could put in place to build data-powered activities which could drive incremental growth for your business.
1.1 Customer Data Strategy Workshop/Stakeholder Interviews - to define the Data Vision (your desired end game) for your business and the Data Strategy (how your business will use its data) to deliver your Data Vision. The outputs of this deliverable will be supplied as a presentation document which will define your vision, set out your business use cases for customer data and detail the practical data activities that can be executed to fuel your business growth.
1.2 Customer Data Requirements - what data your business needs to collect & enhance to execute your Data Strategy. This identifies the most valuable customer data for your business. This deliverable will be supplied as a spreadsheet which will capture the data required to execute each of the data activities identified in Deliverable 1.1 (the Data Vision & Strategy presentation).
1.3 Data Audit, Gap Analysis & Data Activity Roadmap - an audit of what data your business already captures vs your Customer Data Requirements (from Deliverable 1.2) to identify gaps that need to be filled. The Data Activity Roadmap will then provide your business with a practical plan for capturing the required customer data at the right stage of the customer journey/user experience. This deliverable is supplied in two parts - a spreadsheet documenting the findings from the Data Audit and Gap Analysis and a presentation document which provides a roadmap for each of the data activities to optimise data capture, customer experience and business growth.
1.4 GDPR Considerations - to assess the risks associated with the capture and use of customer data for each data activity and provide practical recommendations for addressing these risks. It's important to note that these recommendations will be in the context of a customer data strategy and will not negate the need to seek specialist legal advice on data protection and GDPR compliance. The deliverable will be a document detailing GDPR considerations for each data activity with recommendations for addressing the perceived risks.
Frequently Asked Questions
Does MeasureMatch quality control new service providers?
Every one of the MeasureMatch network of service providers has been through a stringent application process, including an interview to ensure relevance of Service providers and quality of delivery. And each is fully aware of the how the platform works, including the commercial framework.
Why book consultants or consultancies via MeasureMatch?
It's easy and incredibly fast to find and book a pro via the MeasureMatch marketplace platform. And, because we interview all service providers, or they are invited by particpating technology vendors, we're seeing greater than 95% of contracts rated 5 full starts by clients (as of 1 November 2020).
Whether it's Salesforce, Microsoft Dynamics, HubSpot, Intercom or Freshsales skills you're after - to name a few in our hottest category of services (CRM and marketing automation) - MeasureMatch has skills and pros you need.
3,000+ skills across around 4,000 systems & data services professionals are accessible via the MeasureMatch marketplace and partner platform.
You'll have direct, seamless and flexible access to a highly-skilled, verified workforce of independent consultants, consultancies, agencies and even systems integrators - each armed with the skills to advance data collection, data engineering, data pipeline management, marketing analytics, marketing automation, personalization, programmatic media investment management and much more.
Which services can clients contract via the MeasureMatch marketplace platform?
The consultants, consultancies, agencies & SIs in our global network, approaching 4,000 in 60+ countries (as of early November 2020), execute important systems and data project work including, but not limited to: CRM systems deployments and revamps, CRO, data cleaning, marketing performance reporting, identity resolution setup, machine learning for predicting and optimizing customer behaviors, marketing automation systems implementations, social media analytics, CX analytics, web analytics and much much more.
The MeasureMatch global network of professionals is highly skilled, many are certified service providers with proficiencies across more than 3,000+ tools and products including the Adobe Experience Cloud stack, the Google Marketing Platform and Google Cloud suite of tools, Segment, Mixpanel, Intercom, Hubspot, DOMO, Power BI, Tableau and 1,000s more.
Who should sign up to MeasureMatch?
On one side, MeasureMatch is for independent consultancies, agencies, systems integrators and independent consultants.
On another side, the platform is for companies that need to solve for, address and advance any number of systems and/or data challenges, and they are open to embracing service providers located anywhere across the globe to get the work done.
Lastly, the third entry point into MeasureMatch is for SaaS and enterprise software vendors to leverage a set of tools grow and deepen serice provider relationships.