CASE STUDY

Read about how MeasureMatch helped this legal services platform improve its customer experience analytics.

A growing legal services marketplace tapped into MeasureMatch to find expertise to advance its data collection needs and more.

Stephanie Bales is the head of e-commerce at Kano and used MeasureMatch to hire a Google Tag Manager Pro
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MeasureMatch helped us find the best available expertise to improve our customer experience data tracking and collection processes in record time

Head of Marketing & Partnerships

About the Client

The Client enables SMEs to have greater access to affordable, understandable legal services. Without affordable, understandable access businesses are often put off taking the prudent steps that will protect them and their assets in the future. This means that frequently avoidable legal mistakes are made which end up costing SMEs dearly later on. The Client’s technology and ethos puts the law within easy reach of all SMEs, delivering accessible, expert legal documents and advice at a price they can afford.

The Challenges

While the Client had set customer experience goals and had the appropriate GA data collection in place to understand these KPIs, no permanent team / member had the skills or bandwidth to deliver clear visibility, which was directly impacting marketing and ecommerce decision-making and affecting business level priorities.

The Solution

The Client opened a Buyer account with MeasureMatch, posting a Project focused on hiring an expert to audit the current GA data collection, recommend and implement optimisations and deliver a dashboard within the application to enable ease of understanding. They also wisely requested an expert who could take the inhouse team through how to analyse the data collected and so ensure future data could be understood in more depth.

The Result

After 20 Expressions of Interest from MeasureMatch Experts, the Client offered an agreement for the project to Timo D, an independent “hands on” data and analytics consultant with over a decade’s relevant experience. Working remotely from Berlin, Timo completed the audit, recommended optimisations and created a simplified GA dashboard which he then trained the inhouse team to use. A perfect example of how MeasureMatch helped yet another company make sense of their ever-growing marketing data to be more effective in their customer experience decision-making!

Frequently Asked Questions

Still not quite sure how it all works? Check out these clarifying questions.

Why book consultants or consultancies via MeasureMatch?

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It's easy and incredibly fast to find and book a pro via the MeasureMatch marketplace platform. And, because we interview all service providers, or they are invited by particpating technology vendors, we're seeing greater than 95% of contracts rated 5 full starts by clients (as of 1 November 2020).

Whether it's Salesforce, Microsoft Dynamics, HubSpot, Intercom or Freshsales skills you're after - to name a few in our hottest category of services (CRM and marketing automation) - MeasureMatch has skills and pros you need.

3,000+ skills across around 4,000 systems & data services professionals are accessible via the MeasureMatch marketplace and partner platform.

You'll have direct, seamless and flexible access to a highly-skilled, verified workforce of independent consultants, consultancies, agencies and even systems integrators - each armed with the skills to advance data collection, data engineering, data pipeline management, marketing analytics, marketing automation, personalization, programmatic media investment management and much more.

Which services can clients contract via the MeasureMatch marketplace platform?

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The consultants, consultancies, agencies & SIs in our global network, approaching 4,000 in 60+ countries (as of early November 2020), execute important systems and data project work including, but not limited to: CRM systems deployments and revamps, CRO, data cleaning, marketing performance reporting, identity resolution setup, machine learning for predicting and optimizing customer behaviors, marketing automation systems implementations, social media analytics, CX analytics, web analytics and much much more.


The MeasureMatch global network of professionals is highly skilled, many are certified service providers with proficiencies across more than 3,000+ tools and products including the Adobe Experience Cloud stack, the Google Marketing Platform and Google Cloud suite of tools, Segment, Mixpanel, Intercom, Hubspot, DOMO, Power BI, Tableau and 1,000s more.

What is the MeasureMatch backstory?

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Founded by digital agency and technology veteran James Sandoval in 2016, MeasureMatch was developed to help businesses address growing digital & data skills gaps by providing direct, on-demand access to independent consultants and consultancies armed with the right skills to execute marketing, commerce and customer experience systems & data projects fast.

Access a global network of 1,000+ amazing, vetted consultants & consultancies. On-demand.

In over 30 countries around the globe (and growing), it's never been easier to find and add an invaluable practitioner to your team to execute important project work.

Ready to get unbelievably agile?

Sign up and book a pro today.