We are big believers that there are mountains of extraordinary skills out there, which is a big part of why we’re building the MeasureMatch professional services marketplace platform - to make those skills easily accessible, within easy reach for businesses anywhere to tap into.
We’re especially proud of the broad, deep, specialist network of consultants, consultancies, agencies and systems integrators in our global network. They truly are awesome.
Need a Power BI dashboard built? Not a problem. A client in New Zealand booked a Power BI pro in Cairo a few days ago.
Need an Intercom specialist to configure Product Tours across your online store? We “ate our own dog food” [i.e. we used our own platform] to book an Israel-based consultant who was in Thailand to deploy Intercom for us, to the point where we’re confident to do the Product Tours part ourselves now. That same consultant is deploying Intercom's Product Tours for a client in California right now.
Need help to do some strategic marketing technology planning? Great. A MeasureMatch consultant in Singapore was just flown to New York to kick-off a month-long engagement.
But, in order for these engagements to happen, clients & consultants need to get into the platform to participate.
They need to apply.
To ensure we're creating a professional, productive and profitable environment for all participants, we screen and vet all applicants, which includes a call with nearly all new prospective clients (sometimes we only exchange comms via email), and we invite all relevant consultants/consultancies for an interview call.
Importantly, both clients and service providers need to go through an application and screening process.
So, why would any new Client account application not be immediately approved? Here are 5 things that trigger red flags for us:
And here are 5 things that hold back new clients’ project brief submissions:
And, lastly, here are 5 things that will hold back the approval of an Expert account application:
It’s not easy building a professional services marketplace in a way that ensures all participants win. We’re still some distance from achieving that, but we’re close.
One of things we're doing increasingly well screening out the noise, the time-wasters. And boy is there a lot of it.
What do you think? Is this helpful to know? What did we miss? We know we can do better (and we have a monster roadmap to get there).
Thanks for reading. We'd love to hear from you.
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